Terms & Conditions

Last updated: 19 May 2026.

These Terms govern your use of mangawhaidirectory.co.nz (the “Site”) and any paid advertising or Premium Listing Update you book with us. The Site and all related advertising services are owned, operated, and invoiced by Sanderson Howe Limited (NZ company number 8196168), trading as “Mangawhai Directory” — in these Terms, “we”, “us” and “our” refer to Sanderson Howe Limited. By using the Site or placing a booking, you agree to these Terms.

These Terms are split into two parts:

Part A applies to everyone who visits or uses the Site.
Part B applies in addition to Part A if you book paid advertising with us.

Part A — Site use (everyone)

About the directory

Mangawhai Directory is a community-focused listing of businesses operating in Mangawhai, Mangawhai Heads, Te Arai, Kaiwaka and surrounds. Listings are curated by us from publicly available sources (websites, NZBN, public social profiles, community knowledge) — not supplied by the businesses themselves unless explicitly noted.

No warranty as to accuracy

The information on the Site, including business names, descriptions, contact details, addresses, opening hours, prices, websites and links, is provided “as is” and “as available”. While we take reasonable care to keep it accurate, listings may be out of date, incomplete, or contain errors. Always verify details directly with the business before relying on them.

We do not guarantee that the Site will be available without interruption, error-free, or free from viruses or other harmful elements.

Third-party content and links

The Site references and links to third-party websites and services (e.g. each business’s own website, social-media pages, online ordering links). We do not control those sites and are not responsible for their content, products, services, accuracy, or availability. A link or listing is not an endorsement.

Not professional advice

The Site is provided for general information only and is not legal, financial, medical, or other professional advice. If you need advice, consult an appropriately qualified professional.

Trade marks and listed businesses

All trade marks, logos, and business names referenced on the Site are the property of their respective owners. We use them solely to identify the business in the directory. Their inclusion does not imply any affiliation, endorsement, partnership, or sponsorship by, or of, those owners.

Listing corrections, updates and takedowns

If you are connected to a business listed on the Site and want a listing corrected, updated, or removed, contact us via the contact page or email us. We aim to act on legitimate requests within 10 working days.

Intellectual property in the directory

We own (or license) the curation, structure, written content, photography, design, and code of the Site. You may view, print, and share pages for personal, non-commercial use. You must not scrape, republish, mass-extract, or redistribute the directory or any substantial part of it without our prior written consent.

Your statutory rights

Nothing in these Terms is intended to limit or exclude any rights you may have as a consumer under the Consumer Guarantees Act 1993 or the Fair Trading Act 1986, where those rights cannot lawfully be excluded.

Liability (general visitors)

To the maximum extent permitted by law, and subject to your statutory rights above, we are not liable for any indirect, consequential, or special loss arising from your use of, or reliance on, information on the Site.

Part B — Advertising terms (paid advertisers)

This Part applies if you book a paid display-advertising slot with us. By placing an order or paying an invoice, you agree to these advertising terms in addition to Part A.

Definitions

“Advertiser” means you, the business or person booking advertising or a Premium Listing update with us.
“Material” means the creative artwork, copy, click-through URL, and any other content supplied for an advertisement or Premium Listing.
“Monthly Placement” means an advertising position billed by whole calendar month — currently the Homepage tile and the Category page header.
“Booking” means an order for a Monthly Placement covering one or more specific whole calendar months agreed in writing (e.g. January, or January–March).
“Premium Listing” means the upgraded business listing described on the advertise page (image/logo, blurb, opening hours) added to your free directory entry.
“Premium Listing Update” means each instance of work we perform to add or change Premium Listing content — including the initial setup and every subsequent change.

Bookings for Monthly Placements

Bookings are for one or more whole calendar months that you nominate at the time of booking (e.g. just March, or March–May). We do not offer rolling subscriptions or auto-renewal — once your booked period ends, the advertisement comes down unless you place a new Booking.
Prices are listed on the advertise page and are exclusive of GST unless stated otherwise. We will issue an invoice for the full booked period on confirmation of your Booking. Payment is due by the date stated on the invoice (and, in any case, before the first day of the booked period).
Your advertisement goes live on the first day of the first booked month, provided that by then we have (a) received cleared payment and (b) approved your Material. If Material is approved after the start of a booked month, the advertisement will go live as soon as practicable after approval, and the booked period is not extended to make up for the delayed start.
Cancellation refunds for Bookings (calculated from your go-live date — the first day of your first booked month):
- More than 14 days before go-live: full refund of the invoice.
- 14 days or less before go-live: 50% refund of the invoice.
- On or after go-live: no refund.
The above is subject to your rights at law. If we remove your advertisement for reasons outside your control (e.g. site restructure or technical failure on our side), we may issue a pro-rata refund at our discretion.
To extend or repeat a placement, simply contact us before your current period ends — we will issue a fresh invoice for the new months.

Premium Listing Updates

The Premium Listing fee is a one-off charge per update, not a recurring subscription. Each time you ask us to add or change Premium Listing content (image, blurb, opening hours, or any combination), we will issue an invoice at the per-update price shown on the advertise page, exclusive of GST unless stated otherwise.
Once paid and applied, your Premium Listing content stays live on the Site indefinitely at no further cost, until you request a change (which is a new Update and a new fee) or your business listing is removed or marked closed.
We aim to publish each Update within a reasonable time of receiving the final Material and cleared payment.
The Premium Listing fee covers our editorial and production work and is non-refundable once we have started that work. If you cancel before we have started — and before Material has been produced or scheduled — we will cancel the invoice in full or refund any payment already received.
We may discontinue or restructure the Premium Listing offering at any time. Where we do, your existing Premium Listing content will stay live for a reasonable transition period, and you will not be charged again unless you request a new Update under any replacement arrangement.

Creative specifications and approval

You must supply Material that meets the size, file format, and content guidelines on the advertise page, and the click-through URL must be accurate and active.
We may, in our reasonable discretion, refuse to publish, request changes to, or remove any Material that:
- breaches the Advertising Standards Authority (ASA) Codes;
- is misleading, deceptive, defamatory, unlawful, or in breach of any third-party rights;
- is, in our reasonable view, contrary to our editorial standards or the local community character of the directory; or
- fails technically (e.g. broken click-through, malformed image).
We will give you a reasonable opportunity to fix any issue before removing your Material, except where immediate removal is necessary (e.g. legal risk).

Advertiser warranties and indemnity

You warrant that:

you own the Material or have all necessary rights and licences to publish it on the Site;
the Material complies with the ASA Codes and all applicable New Zealand laws (including the Fair Trading Act 1986 and any sector-specific codes);
the Material is not misleading, deceptive, defamatory, or in breach of any third party’s intellectual property, privacy, or other rights;
the click-through destination is your own website or a website you are authorised to direct traffic to.

You indemnify us against any losses, claims, damages, costs and expenses (including reasonable legal costs) we incur as a result of any breach of these warranties — for example, a third party claiming your Material infringes their copyright, trade mark, or privacy rights, or that it is misleading.

No guarantee of results

We do not represent, warrant, or guarantee any minimum number of impressions, page views, clicks, click-through rate, leads, enquiries, conversions, sales, traffic uplift, search-engine ranking, brand uplift, or any other commercial outcome from your advertisement. Performance depends on factors outside our control (the strength of your creative, market conditions, season, and the visiting audience). The Site is supplied on a reasonable-endeavours basis only.

We do not guarantee continuous, uninterrupted, or error-free display. Planned and unplanned downtime, slow loading, and technical issues may affect ad delivery from time to time.

Email communications

By becoming an Advertiser, you consent to us sending you operational, billing, and reasonable service-related emails — including a courtesy note near the end of a booked period in case you wish to book again, and confirmation emails relating to any Premium Listing Update. These are not “commercial electronic messages” requiring further consent under the Unsolicited Electronic Messages Act 2007. You can unsubscribe from any non-essential marketing email at any time.

Intellectual property — Material

You retain ownership of your Material. You grant us a non-exclusive, royalty-free, worldwide licence to host, store, reproduce, resize, format, and display the Material on the Site (and in reasonable archival copies):

for Booking Material — for the duration of your Booking, plus a short tail for record-keeping; and
for Premium Listing Material — for as long as your Premium Listing content remains live on the Site (which is indefinite, until you ask for it to be changed or removed, or your business listing is withdrawn), plus a short tail for record-keeping.

Limitation of liability (advertisers)

To the maximum extent permitted by law:

our total aggregate liability to you for all claims under or in connection with your Booking(s) and/or Premium Listing Update(s), in any 12-month period, is limited to the total fees you have paid us in the 12 months immediately preceding the event giving rise to the claim;
we are not liable for any indirect, consequential, or special loss, including loss of profits, revenue, business, goodwill, anticipated savings, opportunity, or data.

These limits do not apply to liability that cannot be excluded or limited by law (such as liability for fraud, wilful default, or personal injury caused by negligence).

Contracting out (B2B)

The parties acknowledge that advertising and Premium Listing Updates under these Terms are supplied and acquired in trade, that both parties are in trade, that each Booking and Premium Listing Update has a written record (these Terms together with our invoice and email confirmations), and that it is fair and reasonable that:

sections 9, 12A, 13 and 14(1) of the Fair Trading Act 1986 do not apply between us, in accordance with section 5D of that Act; and
the Consumer Guarantees Act 1993 does not apply between us, in accordance with section 43 of that Act.

This contracting-out applies only to the relationship between us and an Advertiser in trade. It does not affect any rights of ordinary site visitors who are consumers (see Part A).

Termination by us

We may suspend or terminate any Booking, and/or remove your Premium Listing content, with immediate effect by notice to you if:

you materially breach these Terms (including your warranties above) and do not remedy the breach within 7 days of being asked;
you become insolvent, enter liquidation, or are unable to pay your debts as they fall due; or
continuing to display the Material would, in our reasonable view, expose us to legal, regulatory, or reputational risk.

Where we terminate or remove for one of these reasons:

Bookings: fees paid for the current and any already-commenced months of the Booking are non-refundable. Fees prepaid for months that have not yet started will be refunded.
Premium Listing Updates: fees paid for Updates we have already completed are non-refundable. If we cancel an Update before we have started the work, that Update fee will be refunded.

General terms (apply to both parts)

Privacy

How we handle personal information is set out in our Privacy Policy.

Changes to these Terms

We may update these Terms from time to time. The “Last updated” date above shows the current version. The Terms that apply to a Booking or a Premium Listing Update are those in force on the date we issue the invoice for that Booking or Update — later changes will not retrospectively alter the terms of a Booking or Update already paid for. For any new Booking or Update, the then-current Terms apply.

Governing law and jurisdiction

These Terms are governed by the laws of New Zealand. Each party submits to the non-exclusive jurisdiction of the New Zealand courts. Claims within the jurisdictional limit may also be brought in the Disputes Tribunal of New Zealand.

Disputes

If a dispute arises, please contact us first. We will respond within 20 working days and will work in good faith to resolve the issue. If we cannot resolve it, either party may refer the matter to the Disputes Tribunal, the District Court, or the High Court (as appropriate).

General

Severability: If any part of these Terms is found unenforceable, the rest continues in effect.
No waiver: A delay or failure to enforce a right is not a waiver of it.
Assignment: You cannot assign your rights without our written consent. We may assign our rights, including in connection with a sale of the directory.
Entire agreement: These Terms, together with the Privacy Policy and any invoice or order confirmation, are the entire agreement between us.